01
CONTACT
Privacy contact
Baiyan Li · li.polaris.ai@gmail.com
PHX / PRIVACY
PrivacyPrivacy and data handling.
How Polaris Phoenix Group Limited handles business enquiries and customer records.
Public website content and private CRM records are separated by access controls.
02
RETENTION
Defined retention periods
Unconverted customer records: 3 years. Converted customer records: 10 years. Deletion requests: processed within 3 months, subject to legal obligations.
03
CONTROL
Human-reviewed use
Important customer actions and external communications require authorized human review.